An optional feature for personal checking account customers, the Bank of the Prairie debit card is the fast and easy way to pay. Purchase amounts are automatically deducted from your account, so you don’t pay interest charges.
Debit cards are accepted at millions of locations worldwide, including businesses like gas stations, restaurants, and online merchants that do no accept personal checks. View and track your debit card purchases anytime 24/7 with Bank of the Prairie Online Banking. Contact a Bank of the Prairie Customer Service Representative to find out how to sign up today!
If your debit card has been lost or stolen, please call (913) 254-0505 between 7:00 AM and 6:00 PM Monday-Friday, and 8:00 AM and 1:00 PM Saturday, or (800) 383-8000 after normal business hours.
If your debit card is declined for a purchase, please call (913) 254-0505 between 7:00 AM and 6:00 PM Monday-Friday, and 8:00 AM and 1:00 PM Saturday, or (866) 508-2693 after normal business hours.
To request a new PIN for your debit card, please call (800) 717-4923 from your home or cell phone number associated with your account at Bank of the Prairie.
Bank of the Prairie Mobile Banking App Provides Safety and Security for your BOTP Debit Card
Download the Bank of the Prairie app today and experience the safety, speed and convenience of mobile. Not only are you protecting your money, but you’re also enjoying the flexibility to manage your accounts wherever the road takes you. Shazam Bolt$ can instantly:
- View Recent Transactions
- Transfer funds between accounts
- Make payments through Bill Pay
- Deposit checks from your phone
- Freeze and unfreeze your debit card
- Receive notifications of card usage based on location or amount of transactions
MasterCard Secure Code
If you make a purchase in a store, you enter a PIN number or sign a receipt to validate the transaction. MasterCard SecureCode mimics this process over the Internet by providing a digital receipt that you sign off with your own personal SecureCode.
To register click here.
For more information click SecureCode
Falcon Fraud Protection
Keeping your account safe and secure is our highest priority. We partner with SHAZAM, our debit card processor, to implement a fraud management solution powered by FICO ® Falcon ® to help protect your debit card against fraudulent activity.
As part of our debit card protection program, we provide text alerts when suspicious activity is detected on your Bank of the Prairie debit card. If you receive a text alert, reply Yes or No to confirm or deny the activity. If you reply No (the activity is fraudulent), you’ll quickly receive a follow up text to let you know that a SHAZAM fraud specialist will call you soon to help protect your account. We’ll also automatically block your debit card to prevent any additional fraudulent activity.
If you reply Yes (the activity was legitimate), you can continue to use your debit card as normal. If you don’t reply to the text, or your phone number is not a mobile number, we’ll attempt to reach you via automated voice call.
Text message alerts from: 72718
Automated phone calls from: 855-219-5399
Make sure to save these numbers to your contacts so you don’t miss any alerts. This added protection to your debit card is automatic and text message alerts are free. To ensure we can reach you promptly if fraudulent activity is suspected, we’ll need to have your current contact information on file including phone number(s) and address. Please contact us if you have any changes in this information. We’ll keep your information completely confidential.
If you have any questions, or ever see a suspicious transaction on your debit card, please call Bank of the Prairie. Always use caution when providing your debit card information and contact us immediately if you suspect your debit card has been stolen or compromised.
Important: We will never request card or account information via text, phone or email.