UNAUTHORIZED ELECTRONIC TRANSACTION CHANGES: Effective Nov. 1 2015, if you notify the bank within two business days of learning of the loss or theft of your debit card, your loss will be limited to no more than $50.00 if someone uses your card without your permission. If you do not notify the bank within two business and the bank can prove they could have stopped someone from using your card if notified, you could lose as much as $500.00

Contact Us

Whether in person, at a branch, by telephone, or online, we are here to help.

Email Us

Have a question? Can’t find what you’re looking for? Need more detail? Please email your questions to customer support representatives. We will get back to you as soon as we can.


Visit Us

Bank of the Prairie has two locations in Olathe, KS. Find an address and get directions on our Locations page.

Call Us

We are just a phone call away, and we’re always glad to help!

General Questions (913) 254-0505
Fax Number (913) 254-0506
Lost or Stolen Debit Card (800) 383-8000
Debit Card Fraud Service (Falcon) (866) 508-2693
Order Personal Checks (877)-838-5287
Order Business Checks (800)-865-1913
Online Bill Payments (877)-848-4351


Contact Us Through Internet Banking

Log in to Online Banking and send a secure message to our Online Banking support group. You will receive an e-mail notification when your secure answer is delivered to your Online Banking account.

Online Support Session

Sometimes it is easier to help you if we are seeing the same thing you are. If directed by a Bank Representative, go to our Online Support site Support.BankofthePrairie.com and click on the Representative’s name.

Start Support Session